Unable to open shared note

My friend tried to share notes but when I click open nothing happens and it just takes me to notes. Yes I have iCloud sharing on

iPhone X, iOS 14

Posted on Jan 14, 2021 11:35 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 16, 2021 12:22 PM

I found the solution on my own. Open notes, click ‘Back’ at the top left. This is your ‘Folders’ screen. You should see ‘iCloud’ and beneath it ‘On My iPhone’. On the right of iCloud it should say ‘Upgrade’, tap and hold it and it will upgrade your notes. If you’re like me and you never upgraded your notes that’s the solution.

3 replies
Question marked as Top-ranking reply

Jan 16, 2021 12:22 PM in response to SonOfAnder0912

I found the solution on my own. Open notes, click ‘Back’ at the top left. This is your ‘Folders’ screen. You should see ‘iCloud’ and beneath it ‘On My iPhone’. On the right of iCloud it should say ‘Upgrade’, tap and hold it and it will upgrade your notes. If you’re like me and you never upgraded your notes that’s the solution.

Jan 16, 2021 11:21 AM in response to SonOfAnder0912

Hello SonOfAnder0912,


Thank you for using Apple Support Communities!


We understand from your post that you have not been able to open a shared note. We know how important it is for the both of you to be able to share your notes. This article has information both you and the sender can use to make sure everything is set up properly under the section titled, "Before you begin":


Share your notes on your iPhone, iPad, or iPod touch - Apple Support


Best Regards.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to open shared note

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.