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why can't I get iTunes on Mac Big Sur?

I want to connect to iTunes in order to unlock my iPad. It tells me that it is disabled and need to connect to iTunes. I would love to, but apparently you can't do that from a MacBook Pro Air using Big Sur OS. If I'm missing something, please let me know. All the research that I found is that it's just a simple process. Just connect to iTunes and it'll all be good. I have not found that to be the case. So, I think it's in your best interest to use Windows as well. Things are so much easier with Windows than Apple in my opinion. Don't get me wrong, I love my MacBook (use it almost everyday) but not everything is Apple friendly. Although being iTunes, you would think that Apple OS would be the best route. Now I'll have to go to my MSI w/Windows in order to fix this problem.

MacBook Pro 13″, macOS 11.1

Posted on Jan 15, 2021 10:50 AM

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Question marked as Top-ranking reply

Posted on Jan 15, 2021 11:49 AM

With Catalina and Big Sur you use Finder instead of iTunes to deal with a disabled iPad. See the instructions in If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

including the following excerpt:

When you see the option to Restore or Update, choose Restore. The Finder or iTunes will download software for your iPad. 

2 replies
Question marked as Top-ranking reply

Jan 15, 2021 11:49 AM in response to NancyN1954

With Catalina and Big Sur you use Finder instead of iTunes to deal with a disabled iPad. See the instructions in If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

including the following excerpt:

When you see the option to Restore or Update, choose Restore. The Finder or iTunes will download software for your iPad. 

why can't I get iTunes on Mac Big Sur?

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