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Level 1

4 points

After an update I cannot open messages

iMessage and FaceTime are asking for my Apple ID after an update but won’t allow me to log in

iPad, iOS 10

Posted on Jan 15, 2021 10:56 AM

Top-ranking reply

Level 10

684,549 points

Posted on Jan 15, 2021 11:38 AM

What happens when you try? Error message(s)?

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

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