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TLFINKE69 Author

Level 1

4 points

After an update I cannot open messages

iMessage and FaceTime are asking for my Apple ID after an update but won’t allow me to log in

iPad, iOS 10

Posted on Jan 15, 2021 10:56 AM

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Level 10

684,045 points

Posted on Jan 15, 2021 11:38 AM

What happens when you try? Error message(s)?

Messages Troubleshooting.

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

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1 reply

Best reply

Level 10

684,045 points

Jan 15, 2021 11:38 AM in response to TLFINKE69

What happens when you try? Error message(s)?

Messages Troubleshooting.

Some things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.

Try a restart.

Restart your iPhone, iPad, or iPod touch

Try a forced restart.

If necessary

Do a backup and try a factory reset. Then restore from your backup.

Restore to Factory setting.

Backup - Restore your device from an iCloud or iTunes backup.

Reply

After an update I cannot open messages

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