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debbi33 Author

Level 1

4 points

icloud storage

my icloud storage is showing that I have 38GB available but when I try to backup my phone, it is telling me I do not have enough storage available. Please help

Posted on Jan 15, 2021 11:44 AM

Best reply

zinacef

Level 10

88,407 points

Posted on Jan 15, 2021 12:04 PM

See the following as to possible reasons you cannot backup the device - If you can't back up to iCloud or restore from iCloud backup failed - Apple Support. In addition, the message not "enough storage available" is most likely referring to a lack of device storage, not iCloud storage, in which case -

https://www.youtube.com/watch?v=bnhuHSv_WrI

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icloud storage

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