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I'm not able to login my FaceTime on my MacBook Air, I'm using it on my iPhone but still not able to use it on my MacBook. What should I do?

What should I do to make it work?

MacBook Air 13″, 11.0

Posted on Jan 15, 2021 9:16 PM

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Question marked as Best reply

Posted on Jan 15, 2021 9:59 PM

Thanks for the additional information. I would try a restart first, then:


  • Choose Apple () menu > System Preferences, then click Date & Time and select “Set date and time automatically”. Click Time Zone and make sure that the settings are correct. 
  • Make sure that you've installed the latest software updates.


The other helpful tip might be to make sure your Wi-Fi isn't strained as that could affect the connection.


Other tips are included in this support article from Apple: https://support.apple.com/en-us/HT203585


I hope that does the trick!

3 replies
Question marked as Best reply

Jan 15, 2021 9:59 PM in response to AdityaNathawat

Thanks for the additional information. I would try a restart first, then:


  • Choose Apple () menu > System Preferences, then click Date & Time and select “Set date and time automatically”. Click Time Zone and make sure that the settings are correct. 
  • Make sure that you've installed the latest software updates.


The other helpful tip might be to make sure your Wi-Fi isn't strained as that could affect the connection.


Other tips are included in this support article from Apple: https://support.apple.com/en-us/HT203585


I hope that does the trick!

I'm not able to login my FaceTime on my MacBook Air, I'm using it on my iPhone but still not able to use it on my MacBook. What should I do?

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