I'm not able to login my FaceTime on my MacBook Air, I'm using it on my iPhone but still not able to use it on my MacBook. What should I do?

What should I do to make it work?

MacBook Air 13″, 11.0

Posted on Jan 15, 2021 9:16 PM

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Question marked as Top-ranking reply

Posted on Jan 15, 2021 9:59 PM

Thanks for the additional information. I would try a restart first, then:


  • Choose Apple () menu > System Preferences, then click Date & Time and select “Set date and time automatically”. Click Time Zone and make sure that the settings are correct. 
  • Make sure that you've installed the latest software updates.


The other helpful tip might be to make sure your Wi-Fi isn't strained as that could affect the connection.


Other tips are included in this support article from Apple: https://support.apple.com/en-us/HT203585


I hope that does the trick!

3 replies
Question marked as Top-ranking reply

Jan 15, 2021 9:59 PM in response to AdityaNathawat

Thanks for the additional information. I would try a restart first, then:


  • Choose Apple () menu > System Preferences, then click Date & Time and select “Set date and time automatically”. Click Time Zone and make sure that the settings are correct. 
  • Make sure that you've installed the latest software updates.


The other helpful tip might be to make sure your Wi-Fi isn't strained as that could affect the connection.


Other tips are included in this support article from Apple: https://support.apple.com/en-us/HT203585


I hope that does the trick!

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I'm not able to login my FaceTime on my MacBook Air, I'm using it on my iPhone but still not able to use it on my MacBook. What should I do?

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