Music Video playback Quality is poor

While watching the music video online from itunes music the quality looks really great. But when i try to download the same video song from music video offline. The playback quality looks really bad literally like a 360p. Let me know the rightfull setting. I always connected to WIFI (200Mbps)

iPhone 11 Pro Max, iOS 14

Posted on Jan 16, 2021 7:46 AM

Reply
1 reply

Jan 19, 2021 7:11 AM in response to nagaraj18

Hi nagaraj18,


We appreciate you reaching out to us. Rest assured that we'll do our best to assist you or get you pointed in the right direction.


We understand that you are experiencing issues with the quality of your music video.

Would you please tell us which Apple device you are using?

Also, is the music video purchased from the iTunes Store or acquired from Apple Music?


These details may provide us with some insights.

Please keep us posted.



Take care!

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Music Video playback Quality is poor

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