iPhone12 support location

I wonder, when selecting a discussion topic, why there is no drop down item for the iPhone12? Even the oldest devices are present, though ;-).

Is there a different support location?

So far I'm using: "Create a new post - Apple Community"

iPhone

Posted on Jan 17, 2021 1:32 AM

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Question marked as Top-ranking reply

Posted on Jan 17, 2021 7:44 AM

Most iPhone questions, regardless of the age of the phone, are best asked in this forum section:


Using iPhone - Apple Community


As long as you include your iPhone model and the iOS version it is running in your question's text body, contributors there should have no issues with helping you quickly. Most delays in answering are due to insufficient model and OS info, so being proactive on that front is a good strategy.


Also, if you post to the actual forum rather than relying on the pull-down, there is less chance of the system making a dumb decision and putting your question someplace where the sun doesn't shine. To be able to go directly to a forum section, please bookmark this site map. It really helps with find your way around here:


Site Map - Apple Community

1 reply
Question marked as Top-ranking reply

Jan 17, 2021 7:44 AM in response to guenter210

Most iPhone questions, regardless of the age of the phone, are best asked in this forum section:


Using iPhone - Apple Community


As long as you include your iPhone model and the iOS version it is running in your question's text body, contributors there should have no issues with helping you quickly. Most delays in answering are due to insufficient model and OS info, so being proactive on that front is a good strategy.


Also, if you post to the actual forum rather than relying on the pull-down, there is less chance of the system making a dumb decision and putting your question someplace where the sun doesn't shine. To be able to go directly to a forum section, please bookmark this site map. It really helps with find your way around here:


Site Map - Apple Community

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iPhone12 support location

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