Most iPhone questions, regardless of the age of the phone, are best asked in this forum section:
Using iPhone - Apple Community
As long as you include your iPhone model and the iOS version it is running in your question's text body, contributors there should have no issues with helping you quickly. Most delays in answering are due to insufficient model and OS info, so being proactive on that front is a good strategy.
Also, if you post to the actual forum rather than relying on the pull-down, there is less chance of the system making a dumb decision and putting your question someplace where the sun doesn't shine. To be able to go directly to a forum section, please bookmark this site map. It really helps with find your way around here:
Site Map - Apple Community