rester after login to macOS

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Level 1

9 points

rester after login to macOS

Hi there,

I'm experiencing some problems with my MacBook Pro early 2015. I've been searching everywhere for some answers but I couldn't find anything helpful. I'm not sure if it's because I've updated it to BigSur a few weeks ago but this problem is very frustrating that almost every time I try to login back to system after the sleep mode, it restarts and throws an error message. I've attached the message I'm geting from the report down below.

Can someone help me with this ? Thank you in advance !

crash report

Regards,

Matt

Posted on Jan 17, 2021 10:57 AM

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Answer 1

Top-ranking reply

KMB_12

Community Specialist

Jan 19, 2021 11:15 AM in response to mapkrk

Hello and welcome to Apple Support Communities mapkrk,

We see that you're having an issue with your Mac restarting after waking from sleep mode. We certainly understand your frustration with this, and we'd be happy to help.

Let's start by having you start your Mac in safe mode, then restart and test to see if the issue remains.

How to use safe mode on your Mac

If the issue remains after testing with safe mode, create a test user on your Mac and test one more time to see if this issue remains.

Set up users, guests, and groups on Mac

Let us know how this goes and if you notice any changes.

Have a great day!

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Answer 2

mapkrk Author

Level 1

9 points

Jan 22, 2021 6:55 PM in response to KMB_12

While I was creating a "test user", like you mentioned in previous post, I noticed that I had an login item for my "admin user" for software I deleted a few weeks ago. So I did removed it from "login items". Not sure if this could be the problem but so far so good.

Thank you.

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Answer 3

KMB_12

Community Specialist

Jan 22, 2021 6:38 PM in response to mapkrk

Hello mapkrk,

Thanks for trying that for us. You may encounter slower functionality while in safe mode. If you restart the Mac after being in safe mode, does the issue persist or does the Mac continue to run slow?

If the issue does not persist but the Mac is still running slow, take a look at the article below to help if your Mac is running slow.

If your Mac runs slowly

Thank you for using Apple Support Communities.

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