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Identity Theft

How can I fix this? Someone purchased a game for $14.99 using my debit card. I did not purchase this. How is this possible through Apple?

Posted on Jan 17, 2021 12:50 PM

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Question marked as Top-ranking reply

Posted on Jan 17, 2021 3:29 PM

dashawn100 Said:

"How can I fix this?: Someone purchased. Game for $14.99 using my debit card. I did not purchase this. How is this possible thorough Apple?

———-


What to do:


Being Taken Over, Modify your Credentials:


Contact your Financial Institution (bank):

See what your bank can do about this. If need be, cancel out this card, requesting a new one. Once you get the new card, shred this old one.

3 replies
Question marked as Top-ranking reply

Jan 17, 2021 3:29 PM in response to dashawn100

dashawn100 Said:

"How can I fix this?: Someone purchased. Game for $14.99 using my debit card. I did not purchase this. How is this possible thorough Apple?

———-


What to do:


Being Taken Over, Modify your Credentials:


Contact your Financial Institution (bank):

See what your bank can do about this. If need be, cancel out this card, requesting a new one. Once you get the new card, shred this old one.

Jan 17, 2021 2:58 PM in response to dashawn100

It happens all the time with any store. Crooks have machines that spew out card numbers > they try it > and, sometimes, the combination fo numbers matches a real one. They use it as long as they can get away with it.


You can fix it by immediately reporting the fraud to your bank and asking for a replacement card.


Using a debit card online allows you no recourse; the money is taken out immediately - I only use credit cards online. You can try to contact Apple for a refund, but they are not obligated in a debit card transaction.


https://support.apple.com/en-us/HT201382


FWIW, it is not identity theft - it is theft/unauthorized use of your card.

Identity Theft

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