Apple Intelligence is now available on iPhone, iPad, and Mac!

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Restarting

My MacBook keeps restarting at login and I can’t do anything

MacBook Air 13″, macOS 10.15

Posted on Jan 17, 2021 3:33 PM

Reply
Question marked as Top-ranking reply

Posted on Jan 17, 2021 4:10 PM

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Does that work?

1 reply
Question marked as Top-ranking reply

Jan 17, 2021 4:10 PM in response to ZaneGebo

Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.


Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.


Does that work?

Restarting

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.