Google maps gets an error message on my iPad

Google maps gets an error message on my ipad

Posted on Jan 17, 2021 4:07 PM

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Question marked as Top-ranking reply

Posted on Jan 19, 2021 2:55 PM

Hi PistachioPesto,


We're glad you've come to Apple Support Communities for help with this message you're seeing on your iPad when using Google Maps. We'll point you in the right direction.


So that we understand more about what's going on, let us know the exact error message you're seeing. Does this occur when using the Google Maps app, or when viewing Google Maps from within Safari? Have you had a chance to switch to another Wi-Fi network to try again?


Which iPad model and iPadOS version are you using? This can be found under Settings > General > About.


If the issue is isolated to the Google Maps app, you may want to reach out to the developer directly. First, ensure that your iPad is fully updated to the latest compatible version of iPadOS. Here's a guide with the steps to update:


Update your iPhone, iPad, or iPod touch


If the issue persists, ensure that the app itself is fully updated in the App Store. The following guide explains how:


Update apps or use automatic downloads


We can also recommend uninstalling and then reinstalling Google Maps at that point, if it's still occurring. At that point, if you find that you're still seeing an error message, reach out to the developers directly using the contact information on the following website:


How to contact an app developer


Have a great day!

1 reply
Question marked as Top-ranking reply

Jan 19, 2021 2:55 PM in response to PistachioPesto

Hi PistachioPesto,


We're glad you've come to Apple Support Communities for help with this message you're seeing on your iPad when using Google Maps. We'll point you in the right direction.


So that we understand more about what's going on, let us know the exact error message you're seeing. Does this occur when using the Google Maps app, or when viewing Google Maps from within Safari? Have you had a chance to switch to another Wi-Fi network to try again?


Which iPad model and iPadOS version are you using? This can be found under Settings > General > About.


If the issue is isolated to the Google Maps app, you may want to reach out to the developer directly. First, ensure that your iPad is fully updated to the latest compatible version of iPadOS. Here's a guide with the steps to update:


Update your iPhone, iPad, or iPod touch


If the issue persists, ensure that the app itself is fully updated in the App Store. The following guide explains how:


Update apps or use automatic downloads


We can also recommend uninstalling and then reinstalling Google Maps at that point, if it's still occurring. At that point, if you find that you're still seeing an error message, reach out to the developers directly using the contact information on the following website:


How to contact an app developer


Have a great day!

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Google maps gets an error message on my iPad

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