Can't reset my Apple ID

problem to login to my account


i using huawei p30 now today i buy new iPhone 12 128

trying to log in to my old count '****@ gmail.com' i cant because i forget my security question!!


what to do ?


mohammed

many thanks




[Personal Information Edited by Moderator]

Posted on Jan 18, 2021 4:59 AM

Reply
1 reply

Jan 19, 2021 7:31 PM in response to hamoodeh15

Hello hamoodeh15 and welcome to Apple Support Communities. It appears you are having some difficulty with your Apple ID and do not know the answers to the security questions.


As it turns out, there is not a way to access an older account not protected by two-factor authentication without knowing the answers to those questions. If you can provide some other info to prove your identity, you may be able to reset the questions. However, Apple Support is not able to reset them for you.


If you forgot the answers to your Apple ID security questions


Cheers.

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Can't reset my Apple ID

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