MacBook doesn't accept any kind of printer app

Why does my macbook doesn't accept any kind of printer-app? I receive the message that there is a malware...

[Re-Titled by Moderator]

Posted on Jan 18, 2021 5:24 AM

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2017 MacBook Pro HP printer issue I have an HP Office Jet 4650 that I purchased when I bought my MacBook Pro. I've had no issues with it until about a week ago. My computer keeps displaying pop-up messages stating the "HP Easy Scan" will damage your computer. You should move it to the Trash. The pop-ups keep happening frequently making it difficult to use the computer for anything else, I know longer can print from the computer and when I had to move all files associated with the printer to the trash so the pop-ups stop happening. Any thoughts on how I can fix this?
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2 replies

sterling r

Community Specialist

Jan 19, 2021 7:59 PM in response to sibele16

Hi sibele16,

We understand that you're currently unable to connect your MacBook Pro to a printer, is that correct? If so, the steps in the article below may help.

Connect an AirPrint printer to a Wi-Fi network

If you're seeing alerts about malware in Safari, the link below may assist as well.

About pop-up ads and windows in Safari

Have a great day!

Jan 19, 2021 11:11 PM in response to sibele16

My Mackbook connected perfectly with the HP smart app. Maybe it's your printer?

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MacBook doesn't accept any kind of printer app

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