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New iPhone 12 texts and alerts also going to old iPhone 6S Plus

I successfully transferred my data from old iPhone 6S Plus to new iPhone 12, except now my text messages are going to new iPhone and old iPhone, and when I send texts they show on recipient end as coming from my iCloud email address vice my cell phone number. Also alerts such as from my bank are still going to my old iPhone instead of new iPhone. I used QuickStart to set up and transfer everything to my new iphone

Posted on Jan 18, 2021 6:30 AM

Best reply

LD150

Level 10

90,031 points

Posted on Jan 18, 2021 8:31 AM

In the 6S go to Settings, Messages, turn off iMessage. That should de-register the old phone

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New iPhone 12 texts and alerts also going to old iPhone 6S Plus

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