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When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Hi, During the video call, users on the other side are reporting a blurry image. Is it possible to set my camera quality somewhere on my macbook? I can't believe such an expensive laptop has such a bad camera. Model MacBook Air (Retina, 13-inch, 2019). Well thank you.
MacBook Air
Hello mariofromslovakia,
Thank you for using Apple Support Communities!
We understand from your post that during video calls the video is show blurry images. We know how important it is for you to be seen clearly while video chatting. Make sure the camera lens is clean using the steps from this article to clean your Mac:
How to clean your Apple products - Apple Support
If the images are still blurry after cleaning the camera lens, this article may help:
If your built-in camera isn’t working on your Mac - Apple Support
Best Regards.
FaceTime HD camera
