WinZip for Mac not working

I have been using the WinZip app when zipping files for government bodies - but its now not working and WinZip support do not seem to be able to have a fix as yet. When I use the apple zip alternative, Archive Utility, it includes the subdirectory "MACOSX" when zipping files. This causes problems the other end apparently. But I can't see this file my end to remove it - anyone know a simple fix on how to remove this file so I can use Archive Utility? TIA.


MacBook Pro 15″, macOS 11.1

Posted on Jan 18, 2021 4:46 PM

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Posted on Jan 19, 2021 2:53 PM

Thanks @Barney-15E for your help and information. I followed all your steps with success! Thank you.


FYI for those who purchased WinZip 8.0 and have problems like I did - I have an update on response from Bill @ WinZip support;

I have followed the below instructions and it is now working fine...finally!


I tested your information with a copy of WinZip 8.0 for the Mac. It worked as expected. If it is not working for you, even though it does appear that you used the correct information, either you mistakenly installed an earlier WinZip version, or your plist file has somehow been corrupted.


Please follow these steps to try to cover both possibilities:


  1. Uninstall WinZip Mac
  2. If you find a WinZip Mac Edition disc image icon on the desktop, right click it and choose Eject
  3. Restart your computer
  4. Download and reinstall WinZip Mac 8.0 from http://download.winzip.com/winzipmacedition8.dmg
  5. Now, with Finder as the active application, click Go -> Go to Folder
  6. In the window that opens, type (or use copy and paste) the following: ~/Library/Preferences/
  7. In the folder that opens, find and delete the com.winzip.WinZip-Mac.plist file
  8. Open WinZip and register


4 replies
Question marked as Top-ranking reply

Jan 19, 2021 2:53 PM in response to Barney-15E

Thanks @Barney-15E for your help and information. I followed all your steps with success! Thank you.


FYI for those who purchased WinZip 8.0 and have problems like I did - I have an update on response from Bill @ WinZip support;

I have followed the below instructions and it is now working fine...finally!


I tested your information with a copy of WinZip 8.0 for the Mac. It worked as expected. If it is not working for you, even though it does appear that you used the correct information, either you mistakenly installed an earlier WinZip version, or your plist file has somehow been corrupted.


Please follow these steps to try to cover both possibilities:


  1. Uninstall WinZip Mac
  2. If you find a WinZip Mac Edition disc image icon on the desktop, right click it and choose Eject
  3. Restart your computer
  4. Download and reinstall WinZip Mac 8.0 from http://download.winzip.com/winzipmacedition8.dmg
  5. Now, with Finder as the active application, click Go -> Go to Folder
  6. In the window that opens, type (or use copy and paste) the following: ~/Library/Preferences/
  7. In the folder that opens, find and delete the com.winzip.WinZip-Mac.plist file
  8. Open WinZip and register


Jan 18, 2021 6:33 PM in response to kimbo63

You can use the command line.

zip -X Zipfile.zip [list of files]

The -X tells it not to include the extended attributes (metadata that creates the MACOSX folders).


You can wrap it into an Automator Quick Action so that you can ctrl-click on a selection in Finder and get a zip archive in the same folder as the files.


The Run Shell Script code is:

FILEPATH=`dirname "$1"`
zip -X "$FILEPATH"/Archive.zip "$@"


Save the Quick Action with a short name and you can select it from the Quick Actions section in the Finder contextual menu.

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WinZip for Mac not working

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