Cannot kill or find Box Helper

Hello,


I've tried multiple times deleting the Box Helper application (and all of the Box Suite Tools, for that matter) from my 2017 MacBook, running macOS BigSur.


Help! I tried following one user's recommendations of going through the Terminal, but was unsucessful.

MacBook

Posted on Jan 18, 2021 8:31 PM

Reply
1 reply

Jan 20, 2021 1:50 PM in response to chiquita_norita

Hi chiquita_norita,


Thank you for giving us the chance to assist you with your Mac. You can count on us to do our best to assist you or get you pointed in the right direction.


We understand that you are experiencing issues deleting an app. Are you using the same steps in the article below?

How to delete apps on your Mac


If yes, we recommend that you check if the issue persists while on safe mode. Below is an article to help guide you through the process.

How to use safe mode on your Mac


Also, have you had the chance to check if the persists on a different user account? The article below can help if you do not have any other user account to test with.

Set up users, guests, and groups on Mac


Please keep us posted.



Cheers!

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Cannot kill or find Box Helper

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