restore message on ipad

Hi, I have the restore message displaying on my ipad; I have tried the reset by pressing the vol and power buttons until the apple logo appears but it just reverts back to the restore screen. Help needed please!

iPad Air 2, iPadOS 13

Posted on Jan 19, 2021 1:37 AM

Reply
Question marked as Top-ranking reply

Posted on Jan 19, 2021 1:44 AM

See >>> If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


You’ll need access to a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Use if a computer to restore the device is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be happy to assist.

1 reply
Question marked as Top-ranking reply

Jan 19, 2021 1:44 AM in response to JAL-94

See >>> If you see the Restore screen on your iPhone, iPad, or iPod touch - Apple Support


You’ll need access to a PC (with iTunes installed) or a Mac (with iTunes or Finder - as appropriate for the installed version of macOS). Use if a computer to restore the device is unavoidable. If you don’t have access to a suitable computer of your own, that of a helpful friend or family member will suffice. Alternatively, the technicians at the Genius Bar of your local Apple Store will be happy to assist.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

restore message on ipad

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.