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Level 1

8 points

Iphone 6 could not update after shutting down

phone shut down and start upto logo and not updating

iPhone 6, iOS 12

Posted on Jan 19, 2021 9:42 AM

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Level 10

91,109 points

Posted on Jan 19, 2021 10:02 AM

Try this process below. You need a computer. If it fails to revive it then it is time for a new phone.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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2 replies

Top-ranking reply

Level 10

91,109 points

Jan 19, 2021 10:02 AM in response to Njenga

Try this process below. You need a computer. If it fails to revive it then it is time for a new phone.

If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

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Level 1

8 points

Jan 19, 2021 10:17 AM in response to LD150

have tried to update and its taking longer to load more than 2 hours. loading stuck at about 1%

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Iphone 6 could not update after shutting down

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