itunes crashes on windows 10 right after opening
iTunes crashes upon opening. 64 bit, Windows 10. Uninstalled, tried to repair, same thing - opens for several seconds and then closes. Thoughts/suggestions?
Windows, Windows 6
iTunes crashes upon opening. 64 bit, Windows 10. Uninstalled, tried to repair, same thing - opens for several seconds and then closes. Thoughts/suggestions?
Windows, Windows 6
If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:
tt2
If iTunes is apparently installed correctly try the following in turn until iTunes opens/closes/reopens/connects to the store normally:
tt2
OK, but you'd normally go back to the previous build when a new one doesn't work. 12.9..1.4 is over two years old now. Ah, is it my fault for not updating that user tip? It has become tricky for me to edit it so I've been adding new builds in comments at the bottom.
tt2
What build do you have installed? Sometimes it is worth installing the previous one.
tt2
The current version of iTunes is 12.11.0.26. Any particular reason you don't want to install that one?
tt2
tt2 - Thank you for the suggestions. I think I am out of luck. I had ran across your first Apple Support link and tried all of the options listed. Yours with the anti-virus and the tear down were tried at your suggestion to no avail. I think I am out of luck.
I do have a couple crash files but no way to read them and probably not smart enough to anyway.
Thanks again for the try.
Good idea. Thanks.
I have build 18363
and using 12.9.1.4 version.
I got lucky and caught the app before closing and got to pull up the diagnostics with the app. Ran and the only thing that failed is the 'Device sync tests'. iTunes doesn't have any of my playlists listed but the iPod shows all. Both iTunes and iPod have all my artists/songs. I am afraid to close it in case I lose it.
That update started all my troubles. I went backwards to try to help.
I am about to give up.
I again tried the new version after manually wiping out all traces and still it crashes (I assume while synching).
When I open iTunes I get a message 'iTunes 12.9.1.4 has crashed.'
If I close the message window, iTunes closes.
If I ignore the window iTunes operates fine except it doesn't sync.
itunes crashes on windows 10 right after opening