My husband passed away and I do not know his password and I need the phone unlocked

My husband passed away and I need his I’d to unlock the phone

iPhone 7

Posted on Jan 19, 2021 12:33 PM

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Question marked as Top-ranking reply

Posted on Jan 19, 2021 12:46 PM

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.

2 replies
Question marked as Top-ranking reply

Jan 19, 2021 12:46 PM in response to storm-55

Contact Apple. They need to see a copy of the death certificate and a copy of the will or a document that shows you inherited it.


How to request access to a deceased family member's Apple accounts - Apple Support.    


Apple ID - Official Apple Support.    


Contact Apple for help with Apple ID account security - Apple Support.  (Link doesn’t always load)   


Get Support      Work through the screens to get a chat option. 


Apple Support schedule phone call


https://twitter.com/AppleSupport       People have posted it may take an hour or more to get a response.

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My husband passed away and I do not know his password and I need the phone unlocked

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