I bought an iPad Air for 350 and the owner said the account was taken off. They never took it off and refuse to give me the credentials.
iPad Air Wi-Fi
Rather than trying to get them to give you their credentials (which I also would not do), maybe you can convince them to do the following from How to remove Activation Lock - Apple Support
If the previous owner isn't present, contact them and ask them to remove the device from their account:
After the previous owner removes the device from their account, turn off the device and then turn it back on to begin the setup process.
Rather than trying to get them to give you their credentials (which I also would not do), maybe you can convince them to do the following from How to remove Activation Lock - Apple Support
If the previous owner isn't present, contact them and ask them to remove the device from their account:
After the previous owner removes the device from their account, turn off the device and then turn it back on to begin the setup process.
There is nothing to be done.
If you cannot elicit the help of the person that sold you this iPad, then there is nothing more that can be done.
You purchased an expensive, useless device.
You got scammed.
The proper way to setup an iPad for sale greets you with an initial, animated, multi-language “Welcome to iPad” screen when you first power it on.
Should have checked for that by powering up this iPad before walking away from the person that sold you this iPad.
If you are able, attempt to get your money back!
Failing that, this iPad is a totally useless device to you.
An expensive lesson learned.
Please, recycle the device responsibly.
If you need/want an iPad with an up to date iPadOS with access to current, updated apps, then you really need to seriously consider a new iPad model OR a much, MUCH “newer” and less expensive, used iPad models, from better known, trusted Apple product/device retailers/resellers, capable of running the latest iPadOS versions.
There are plenty of newer, older iPad models that can run the latest, current versions of iPadOS.
So Sorry.
You don't really want to do business with someone who knows he is selling an unusable device. That is fraud.
Demand your money back and if you have their details, send them a demand letter mentioning you take it to small claims court if necessary.
I bought an iPad Air for 350 and the owner said the account was taken off. They never took it off and refuse to give me the credentials. What steps can i take to reset it or get a replacement?
