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i bought this apple ipad air model A1474 how do i remove the apple id

how do I remove the apple id from the previous owner . i tried reaching out to the small business who sold it to me on E bay but they just acted like i was dumb for not knowing how to set up the device i mentioned that they said it was unlocked but they just acted dumb like i was the one wrong

Posted on Apr 24, 2023 3:43 PM

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Posted on Apr 24, 2023 7:32 PM

If it’s saying Activation Lock or still has Find My turned on only the owner of the Apple ID can remove it.


See #4 at Activation Lock for iPhone, iPad, and iPod touch - Apple Suppor


If the seller refuses or cannot remove it from the Apple ID following the steps at How to remove Activation Lock - Apple Support in s browser at https://www.icloud.com/find you should turn it for a refund. If they refuse return contact eBay support as most likely the iPad was not theirs to begin with.



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Question marked as Top-ranking reply

Apr 24, 2023 7:32 PM in response to MaryHam01

If it’s saying Activation Lock or still has Find My turned on only the owner of the Apple ID can remove it.


See #4 at Activation Lock for iPhone, iPad, and iPod touch - Apple Suppor


If the seller refuses or cannot remove it from the Apple ID following the steps at How to remove Activation Lock - Apple Support in s browser at https://www.icloud.com/find you should turn it for a refund. If they refuse return contact eBay support as most likely the iPad was not theirs to begin with.



i bought this apple ipad air model A1474 how do i remove the apple id

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