only one earbud is working

My right beats pro earbuds isn't working when I listen to music and for some reason, it has less charge than the left one. What's up?


Posted on Jan 19, 2021 12:49 PM

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1 reply

Jan 21, 2021 10:19 AM in response to piperhdsk

Hello piperhdsk,



Thanks for that info and for choosing the Apple Support Communities. If we understand correctly, you are having an issue with one of your Powerbeats Pro earphones not working as expected. To help with this, please follow the steps in these Apple resources to reset and update your Powerbeats Pro earphones, and then please contact Apple directly if you need any further assistance.



Reset your Beats earphones

Update the firmware of your Beats product

Get Support 



Cheers!

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only one earbud is working

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