Network offline for mail app
Hi - I switched off/on the cellular data for mail app, but I still receive ‘Network offline’ message. What shall I do?
iPhone 11 Pro, iOS 14
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User profile for user:
Corrie84
User level:
Community Specialist
Hello sgushchonka,
Welcome to Apple Support Communities! We understand you're receiving a network offline message in your Mail app. We're happy to assist you with this.
Let's toggle cellular off again by navigating to Settings > Mail > Cellular Data. Leave it off for now.
Next, restart your iPhone, it's a basic step that can resolve many issues like the one you're having:
Restart your iPhone, iPad, or iPod touch - Apple Support
Now, toggle your cellular data back on for the Mail app. Check to see if you still receive the error message.
If the issue persists, make sure there are no restrictions or your Mail app:
Use parental controls on your child's iPhone, iPad, and iPod touch
Best Regards.