Since 16 January I can't access bigpond mail on my iMac. The certificate comes up as revoked. I can access mail through Firefox but not Safari either. I changed the trust settings on the certificate but still won't work. Any ideas?
Hi there AnitaTeichmann,
Thanks for reaching out to us with this trouble you're having with this mail account on your iMac. We're happy to help you with this. Since you are able to access from another browser, let's see if this issue persists in another user account. Create a test user account using the steps here:
Set up users, guests, and groups on Mac
Let us know the outcome, and we can go from there.
Have a great day!
Okay tried to add my mail account on the new log in. It comes up with unable to verify the account. Mail (I have 2 bigpond accounts) is still working on my laptop, however I didn't do the Big Sur update on the laptop. It still works on my phone. Just not the iMac I do all my bookwork on for our business. It wont go to webmail on Safari either, but will on Firefox. Stopped working on the 16th January.
Hello again AnitaTeichmann,
We're happy to hear you were able to get this issue worked out. Please feel free to reach back out if you have any other questions. We're here for you.
Take care and be safe.
Okay not really sure what happened but today it sorted itself out. Happy all round. Cheers
Hi. thank you. Do I add my mail once I log into the new user? :)
mail cant verify the identity of the server mail.bigpond.com
