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iPhone 12 hijacked by random phone number to call

iphone 12 has a random phone number that came up on screen and has locked me out of any other functions. Can't even call the number or cancel it. How can I find a solution?

Posted on Jan 20, 2021 1:30 AM

Reply
2 replies

Jan 20, 2021 2:17 AM in response to oldkezza

iOS / iPadOS devices cannot be hacked or infected with Virus / Malware / Spyware if it is updated to latest iOS/iPadOS, unless you have intentionally downloaded spurious softwares or unauthorized apps directly from the internet and installed on your device or/and have Jail Broken. 


It (Hacking) also depends on how careful are you in sharing sensitive and valuable information pertaining to your iPhone such as Passcode, Password etc with your friends and family members.


Be careful when sharing the device's sensitive and valuable information with friends and family members.


Thumb Rules:

  1. Enable  Guided Access before handing over an iPhone to kids
  2. Don't share Apple IDs
  3. Don't Jail Break
  4. Don't share sensitive information pertaining to your device and payment methods
  5. Beware of Phishing


Jan 20, 2021 2:57 AM in response to SravanKrA

Thanks but your statement and warnings don’t help someone in my current situation.


I ended up on the phone to Apple and followed their process. Hold the power button down after the up and down volume buttons - and keep holding it (which I wasn’t doing for long enough before when I tried this approach). Apple logo came up and it rebooted.


thanks to the folks at Apple tech support 👍

iPhone 12 hijacked by random phone number to call

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