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How far back can I request a refund?

Apple typically doesn't show the app name when there has been a purchase and I assumed the purchases were valid. I had no idea that I was paying $9.99 a week for iPhone ring tones!!! and a few other apps for a year now. I know this was looked over on my end, but I was not checking all these purchases and my kids get Robux, so I thought it was an extension of Robux...Hundreds of dollars I've spent on apps not in use. I think with the pandemic I became disconnected from checking all my purchases. I am stunned that this has gone on and by apple not adding a description to the purchase on the credit card transaction is deceptive.

Posted on Jan 20, 2021 10:21 AM

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Posted on Jan 20, 2021 10:42 AM

The purchase history on the iTunes account will list each item with its name and price.


For a refund you can try requesting for the last 90 days, but purchases are obviously considered final as you know : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

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Question marked as Best reply

Jan 20, 2021 10:42 AM in response to sheanine

The purchase history on the iTunes account will list each item with its name and price.


For a refund you can try requesting for the last 90 days, but purchases are obviously considered final as you know : http://reportaproblem.apple.com


Or you can try contacting iTunes Support via : http://www.apple.com/support/itunes/ww 

How far back can I request a refund?

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