You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

User profile for user: gabimazor
gabimazor Author
User level: Level 1
12 points

iPhone 8 Plus camera doesn't work

Hello,

I have an 2 years old iPhone 8 running the latest iOS (14.3), couple a days ago the rear 1x camera started to show black screen, and now the front camera stopped saving photos, videos it does though.

I have restored the iPhone to factory settings, and the front camera worked just fine.

After I restored from backup, the front camera stopped saving images again.

What could be the reason for that and does it related to the rear camera? thank you

iPhone 8 Plus

Posted on Jan 20, 2021 11:48 AM

Reply
Question marked as Top-ranking reply
User profile for user: MrBill3
MrBill3
User level: Level 10
103,978 points

Posted on Jan 20, 2021 3:28 PM

Hello,

Start here:

If the camera or flash on your iPhone, iPad, or iPod touch isn't working

Is your phone low on local storage? See this:

How to check the storage on your iPhone, iPad, and iPod touch

Good luck.

View in context

Similar questions

2 replies

iPhone 8 Plus camera doesn't work

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.
Learn more Sign up