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this HOME app problem is on my MACBOOK and Iphone ... i only open the app and it says "loading accessories and scenes" and gets stuck there.... is there any solution to this ? i ve been struggling with this for the past 3 days
[Re-Titled by Moderator]
Hey there, PROSIX.
Welcome to the Apple Support Communities. We understand how important it is to be able to use your HomeKit accessories.Â
To start, make sure the accessory is set up according to these steps:Â Add a HomeKit accessory to the Home app
If the issue continues, ensure that you are using a compatible device (iOS 10 or later, tvOS 10 or later, macOS 10.14 or later or watchOS 03 or later). Ensure that Bluetooth and Wi-Fi are both enabled, and connected. Finally, unplug and plug in the accessory.Â
Should the issue continue, consider the following questions.Â
All the best.Â
Hey there, PROSIX.
Welcome to the Apple Support Communities. We understand how important it is to be able to use your HomeKit accessories.Â
To start, make sure the accessory is set up according to these steps:Â Add a HomeKit accessory to the Home app
If the issue continues, ensure that you are using a compatible device (iOS 10 or later, tvOS 10 or later, macOS 10.14 or later or watchOS 03 or later). Ensure that Bluetooth and Wi-Fi are both enabled, and connected. Finally, unplug and plug in the accessory.Â
Should the issue continue, consider the following questions.Â
All the best.Â
Home app says "loading accessories and scenes" and gets stuck
