My mic does not respond after the newest Update.

I have done setting restart, multiple times switched off and on, made calls with speaker on and of, taken videos or snaps, I can not send voice messages or make voice records. Everything that I have done is unfortunate.. My videos remain silent and nobody hears me on the calls.. When I watch youtube, there is a sound. When I watch videos, there is no sound or whatsoever, and the sound icon is grey, as inactive.. Some apps, when I try to record voice, stopps working, or just closes.. I can use my Iphone 7 with headphones, what is wery frustrating..

iPhone 7, iOS 14

Posted on Jan 21, 2021 1:59 AM

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Posted on Jan 23, 2021 7:00 AM

Hi kikiimora,


Thanks for coming to Apple Support Communities for help with your mics and speakers on your iPhone 7.


Since you have tested in multiple apps and you are seeing the greyed out speaker, your iPhone is going to require service.


Please Contact Apple Support.


Have a fantastic day!

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My mic does not respond after the newest Update.

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