There’s a white spot on my IPad Pro 10.5 (2017 model). It’s 4cm above the home button only visible when the display is turned on. it gets more obvious under light backgrounds
my device is out of warranty but I found many ppl with this model of iPad is experiencing the same issue
iPad Pro 10.5-inch, Wi-Fi
This complaint, in context of bright spots appearing on the iPad Pro 10.5 screen, appears here with some regularity. This is not to say that the problem is common, merely that the complaint appears to be common to the Pro 10.5 models.
Of complaints that have appeared within this community forum, the issue seems to focus upon bright patches (of varying intensity between affected devices) typically occurring in a region 1-2” above the Home button (as viewed with the iPad in the “Portrait” orientation - with the Home button at the bottom of the screen).
Your attached photograph would appear to be consistent with this description.
In context of physical construction, the iPad Pro 10.5 differed from other iPad models in that its main logic board runs along the central spine of the device - flanked by two equal sized Li-Ion batteries (a physical layout now inherited by the iPad Air 3). By contrast, most (if not all) preceding iPad models have their main logic board positioned along the right-hand side of the iPad, with a much larger battery/batteries occupying the majority of the remaining chassis.
The bright patches appearing on the iPad Pro 10.5 screen, where apparent, appear to correlate to an area of the underlying logic board that incorporates the electrical connectors for the display - and the touchscreen controller. As such, as other iPads have a different internal layout, this is perhaps why we don’t tend to see this issue occurring in other models.
Thermal imaging suggests that the areas of increased brightness correspond with localised heating of electronic components of the logic board, beneath the display panel, potentially leading to local delimitation of the screen difuser.
Anecdotal comments (from reports appearing within this Support Community) suggest that when “inspected” by technicians, displays exhibiting this phenomena are generally considered to be fault-free - until such time as an inspection relates to a possible trade-in, at which point an affected screen has reportedly been described as having been damaged or defective, significantly reducing or eliminating any residual trade-in value.
The potential issue and its cause have never been publicly acknowledged by Apple.
I hope this is in some way helpful to you - if only in confirming what is known about this issue.
This complaint, in context of bright spots appearing on the iPad Pro 10.5 screen, appears here with some regularity. This is not to say that the problem is common, merely that the complaint appears to be common to the Pro 10.5 models.
Of complaints that have appeared within this community forum, the issue seems to focus upon bright patches (of varying intensity between affected devices) typically occurring in a region 1-2” above the Home button (as viewed with the iPad in the “Portrait” orientation - with the Home button at the bottom of the screen).
Your attached photograph would appear to be consistent with this description.
In context of physical construction, the iPad Pro 10.5 differed from other iPad models in that its main logic board runs along the central spine of the device - flanked by two equal sized Li-Ion batteries (a physical layout now inherited by the iPad Air 3). By contrast, most (if not all) preceding iPad models have their main logic board positioned along the right-hand side of the iPad, with a much larger battery/batteries occupying the majority of the remaining chassis.
The bright patches appearing on the iPad Pro 10.5 screen, where apparent, appear to correlate to an area of the underlying logic board that incorporates the electrical connectors for the display - and the touchscreen controller. As such, as other iPads have a different internal layout, this is perhaps why we don’t tend to see this issue occurring in other models.
Thermal imaging suggests that the areas of increased brightness correspond with localised heating of electronic components of the logic board, beneath the display panel, potentially leading to local delimitation of the screen difuser.
Anecdotal comments (from reports appearing within this Support Community) suggest that when “inspected” by technicians, displays exhibiting this phenomena are generally considered to be fault-free - until such time as an inspection relates to a possible trade-in, at which point an affected screen has reportedly been described as having been damaged or defective, significantly reducing or eliminating any residual trade-in value.
The potential issue and its cause have never been publicly acknowledged by Apple.
I hope this is in some way helpful to you - if only in confirming what is known about this issue.
Hello Johnwilso,
Thanks for reaching out to the Apple Support Communities! We understand you are experiencing an issue with the display on your iPad. We are happy to help provide some guidance.
To start, do you notice any change on your display when adjusting the screen brightness on your iPad? Take a look at how to modify your screen brightness here:
Adjust the brightness on your iPhone, iPad, or iPod touch
If the issue continues after adjusting the brightness and restarting the iPad, we would recommend having the iPad inspected by an Apple Authorized Service Provider or Apple Store in your area. Take a look for your nearest locations and setting a reservation here:
Have a great rest of your day!
Cheers!
White spot on IPad Pro 10.5 display
