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Level 1

8 points

MacBook Pro Retina 15 inch mid-2015 model turns its bluetooth off by itself

Hi there,

I was using a bluetooth keyboard and mouse set on my MacBook Pro (Big Sur 11.1). Both worked fine, until, recently, the two devices could not wake up my MacBook Pro any longer. So I tried to wake up the computer by using the built-in keyboard, and it worked.

Then I checked the bluetooth in System Preferences. It reported that the bluetooth is turned off???Nevertheless, I can tell that I never turned the bluetooth off, and this has happened for twice.

Does anyone have a clue on this?

Regards,

MacBook Pro Retina

Posted on Jan 21, 2021 4:49 AM

Best reply

kaz-k

Level 8

49,140 points

Posted on Jan 21, 2021 5:32 AM

Hi,

Try to run Apple Diagnostics if it reports something related hardware issue on bluetooth module(NDL001).

Use Apple Diagnostics to test your Mac - Apple Support

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MacBook Pro Retina 15 inch mid-2015 model turns its bluetooth off by itself

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