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Level 1

5 points

Hi purchased two ringtones, but won’t allow me to download and hence use as a ringtone.

How do I solve this?

Posted on Jan 21, 2021 11:01 AM

Top-ranking reply

Community Specialist

Posted on Jan 24, 2021 10:31 AM

Hi leachimnoxid,

We see from your post that you've purchased two ringtones but are unable to use them as ringtones.

First we'd recommend looking over the steps in the following article:

Should the issue persist, or if you do not see or have an issue re-downloading your purchase ringtone let us know any errors or messages you receive.

Cheers!

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