Pro 12 Max facial recognition
For iPhone 12 Pro Max How much of my face goes into the target window and Raise or lower phone does nothing, is moustach or goatee a problem TIA!
iPhone 11 Pro Max
User profile for user:
karina184
User level:
Community Specialist
Hello K1nkaj0u8,
Welcome to Apple Support Communities and thank you for posting your question here.
We’ll be happy to lend a hand with Face ID. Having a moustache, goatee, or any facial shouldn’t be a problem at all.
Have you used the Face ID on this iPhone before? Take a look at these two links for setting up Face ID.
Use Face ID on your iPhone or iPad Pro
If Face ID isn’t working on your iPhone or iPad Pro
Let us know if you are still unable to set up Face ID, and if you see any error messages.
Take care!