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4 points

My facial recognition feature on my iphone 12 will not work.

My Facial recognition feature on my iphone 12 will not work.

iPhone XS

Posted on Mar 26, 2022 10:15 AM

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1 reply

Mar 26, 2022 10:20 AM in response to WD4

Try a Hard Reset:

Press volume up (quickly)
Press volume down (quickly)
Press and hold the power button until the Apple logo ( ) appears

If that didn’t work, it could be a hardware issue. ⚠️

Get expert service and support at the Genius Bar.

▷ Call 1-800-MY-APPLE or get help here. 

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My facial recognition feature on my iphone 12 will not work.

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