Facial recognition not working IPhone 11 Pro Max
Facial recognition is not working at all on iPhone 11 Pro Max I have reset the facial recognition to no avail please advise
iPhone 11 Pro Max, iOS 16
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Hello there barbinva,
I understand you are experiencing problems with Face ID on your iPhone 11 Pro Max.
Please check that the lens of the Face ID is not dirty, or if anything else is in front of it like your phone case. If this is not the case I recommend you to click on the link below.
If Face ID isn't working on your iPhone or iPad Pro - Apple Support
Hopefully this answer helped you,
Enjoy your day!