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my apple macbook pro does not want to start

My Apple Macbook Pro is stuck on the loading screen

MacBook Pro 13″, macOS 10.13

Posted on Jan 21, 2021 12:32 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2021 1:02 PM

If your Mac doesn't turn on

If your Mac doesn't seem to turn on after you press the power button, follow these steps.


Your Mac might be turned on but appear to be turned off, even though it's connected to AC power and a working display. Follow these steps.

  1. Press and hold the power button on your Mac for at least 10 seconds, then release. If your Mac is turned on, this forces it to turn off.
  2. If you see no change on your Mac, press and release the power button normally.
  3. If your Mac now turns on but doesn't finish starting up, follow the steps for when your Mac doesn't start up all the way.
  4. If your Mac still doesn't turn on, please contact Apple Support.


1 reply
Question marked as Top-ranking reply

Jan 21, 2021 1:02 PM in response to belaal146

If your Mac doesn't turn on

If your Mac doesn't seem to turn on after you press the power button, follow these steps.


Your Mac might be turned on but appear to be turned off, even though it's connected to AC power and a working display. Follow these steps.

  1. Press and hold the power button on your Mac for at least 10 seconds, then release. If your Mac is turned on, this forces it to turn off.
  2. If you see no change on your Mac, press and release the power button normally.
  3. If your Mac now turns on but doesn't finish starting up, follow the steps for when your Mac doesn't start up all the way.
  4. If your Mac still doesn't turn on, please contact Apple Support.


my apple macbook pro does not want to start

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