my apple macbook is not working
my macbook pro does not want to start
MacBook Pro 13″, macOS 10.13
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If your Mac doesn't turn on
If your Mac doesn't seem to turn on after you press the power button, follow these steps.
Your Mac might be turned on but appear to be turned off, even though it's connected to AC power and a working display. Follow these steps.
- Press and hold the power button on your Mac for at least 10 seconds, then release. If your Mac is turned on, this forces it to turn off.
- If you see no change on your Mac, press and release the power button normally.
- If your Mac now turns on but doesn't finish starting up, follow the steps for when your Mac doesn't start up all the way.
- If your Mac still doesn't turn on, please contact Apple Support.
Safe Boot, (holding Shift key down at startup), does the problem occur in Safe Mode? Could take 10 minutes.
Safe mode attempts to repair Disks & clears lots of caches & loads safe Drivers, & prevents loading of 3rd party extensions, so if Safe Mode works try again in regular boot.
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