Apple ID - verification failed due to unknown error

I am trying to clear my phone to give to my sister. I’m using my Apple ID password when requested and I know it’s 100% correct but get message verification failed due to unknown error. Can anyone help


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Posted on Jan 21, 2021 1:17 PM

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Posted on Jan 21, 2021 1:30 PM

Pepsithecat Said:

“Apple ID: I am trying to clear my phone to give to my sister. I’m using my Apple ID password when requested and I know it’s 100% correct but get message verification failed due to unknown error. Can anyone help”

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Use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. Once all is performed, have her log in and assign it to her Apple Account. Have her log in to iCloud and see if it is seen on her account. Then, log in to your own Apple Account, and see if it is no longer visible on your account.

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Question marked as Top-ranking reply

Jan 21, 2021 1:30 PM in response to Pepsithecat

Pepsithecat Said:

“Apple ID: I am trying to clear my phone to give to my sister. I’m using my Apple ID password when requested and I know it’s 100% correct but get message verification failed due to unknown error. Can anyone help”

———-


Use this site: What to do before you sell, give away, or trade in your iPhone, iPad, or iPod touch - Apple Support. Once all is performed, have her log in and assign it to her Apple Account. Have her log in to iCloud and see if it is seen on her account. Then, log in to your own Apple Account, and see if it is no longer visible on your account.

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Apple ID - verification failed due to unknown error

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