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Voice mail


Voicemail is asking for a password first time ever on iphone 6

When pressing on my voicemail icon for my iPhone 6, my list of voicemails is missing and in place is a prompt to enter my voicemail password. I have never had this happen in all the years I've owned an iPhone. I tried to enter a password in my settings, and would stick on saving the password. Anyone know what's going on?

Windows, Windows 10

Posted on Jan 21, 2021 4:43 PM

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Question marked as Top-ranking reply

Posted on Jan 24, 2021 1:25 PM

Hello Maddog33m5,


Welcome to Apple Support Communities. We understand that you're having some issues with voicemail on your iPhone.


If you call your phone number, are you able to check voicemail then or does the same issue continue? Have a look at and try the troubleshooting steps from Set up Visual Voicemail on your iPhone.


Have a great day!


1 reply
Question marked as Top-ranking reply

Jan 24, 2021 1:25 PM in response to Maddog33m5

Hello Maddog33m5,


Welcome to Apple Support Communities. We understand that you're having some issues with voicemail on your iPhone.


If you call your phone number, are you able to check voicemail then or does the same issue continue? Have a look at and try the troubleshooting steps from Set up Visual Voicemail on your iPhone.


Have a great day!


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