Not able to get iPhone Handoff to HomePod to work

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Level 5

6,629 points

Not able to get iPhone Handoff to HomePod to work

I am having trouble getting my iPhone 12 Pro to Handoff to my HomePods - iPhone is up to date (iOS 14.3) and both HomePods are up to date (14.3) It used to work with my old iPhone 11 Pro.

I believe I have everything else set up correctly - AirPlay & Handoff - Transfer to HomePod is turned on.

I have done a hard reset on the iPhone and HomePods.

Airplay does work from the iPhone to the HomePods.

Thanks for any suggestions. It is a neat feature when it is working.

Posted on Jan 21, 2021 6:19 PM

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Answer 1

mdhurst Author

Level 5

6,629 points

Jan 22, 2021 11:58 AM in response to turingtest2

Tried all of that and still will not Handoff to HomePod. This is on my iPhone 12 Pro

Thought I would dig a bit deeper/

I have an iPhone SE (Second Generation) and it works fine.

I also have an iPhone 6 and it works fine as well.

Would welcome any other suggestions. When using the iPhone 12 Pro I am able to use AirPlay with no issues and when I ask SIRI to play any of my PlayLists (via HomePod) she does so.

I am not aware of any other issues with the iPhone 12 Pro - This is my daily iPhone. It does have both the eSim and a Sim Card in it, so I do have both Lines turned on.

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Answer 2

turingtest2

Level 10

274,988 points

Jan 22, 2021 12:34 PM in response to mdhurst

Might be time to try Apple Support then. Works with my 11 Pro Max.

tt2

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Answer 3

turingtest2

Level 10

274,988 points

Jan 21, 2021 6:51 PM in response to mdhurst

Try Settings > Privacy > Location Services > Home > While Using.

tt2

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Answer 4

mdhurst Author

Level 5

6,629 points

Jan 22, 2021 7:49 AM in response to turingtest2

Thanks, those setting are on as you suggested, toggled OFF and ON and still not Handing Off

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Answer 5

turingtest2

Level 10

274,988 points

Jan 22, 2021 8:04 AM in response to mdhurst

Try turning off Bluetooth on your phone, reboot it, then burn Bluetooth on again. Reboot your router and power cycle the HomePod, leave it all a bit of time to settle down before trying again.

tt2

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Answer 6

Randy-12

Level 6

19,803 points

Jan 22, 2021 12:38 PM in response to mdhurst

In Settings>Privacy>Motion & Fitness>Fitness Tracking>Toggle on

I need this on for it to work.

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Answer 7

mdhurst Author

Level 5

6,629 points

Jan 22, 2021 12:49 PM in response to Randy-12

check, it is on and still not working

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Answer 8

Randy-12

Level 6

19,803 points

Jan 22, 2021 1:20 PM in response to mdhurst

Can you try with a different phone to see if it is the iPhone or the Homepod the with issue?

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Answer 9

mdhurst Author

Level 5

6,629 points

Jan 22, 2021 2:06 PM in response to Randy-12

Thanks, yes I have tried it with the following and it works fine

My iPhone SE (Second Generation) and works fine

an old iPhone 6 and works fine

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Answer 10

mdhurst Author

Level 5

6,629 points

Jan 22, 2021 10:23 PM in response to turingtest2

Finally decided to reset all settings. Pain in the *** as I had to reset lots and lots of items along with Apple Pay, but it is now working correctly - Handoff from iPhone to HomePod is a go.

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Not able to get iPhone Handoff to HomePod to work

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