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Song purchase not downloaded properly

I bought on album on iTunes the other day (Dexter Gordon - Tangerine) and one track is not playable. Shows no bit rate in my windows explorer location. Can't see to redownload it. When I click track to play, I am asked to reauthorize the computer I am using (which was already done). This step doesn't work anyway. What can be done?


Windows, Windows 10

Posted on Jan 21, 2021 6:22 PM

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Question marked as Top-ranking reply

Posted on Jan 21, 2021 6:30 PM

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

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3 replies
Question marked as Top-ranking reply

Jan 21, 2021 6:30 PM in response to Gregsed

Repeated requests to authorize an already authorized computer for recent store downloads typically indicates you have corrupt or incomplete copies. Delete the tracks that won't play from your library without hiding from your purchase history. Redownload using the cloud links that should remain, or close iTunes and reopen if they don't show up straight away. While downloading click the activity widget and turn off the option that allows for simultaneous downloads.


If that hasn't helped see If iTunes prompts you to authorize your computer when you try to play iTunes Store purchases - Apple Support.


tt2

Song purchase not downloaded properly

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