You can make a difference in the Apple Support Community!

When you sign up with your Apple ID, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📱 Learn more about your iPhone

Expert advice from Apple Support >

iPhone User Guide >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Juanitac503 Author

Level 1

4 points

My account is saying it’s disabled

How can I fix this I need to buy more storage and it won’t let me

iPhone 11 Pro Max

Posted on Jan 21, 2021 8:17 PM

Reply

Top-ranking reply

Level 10

104,701 points

Posted on Jan 21, 2021 8:18 PM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

View in context

Similar questions

1 reply

Top-ranking reply

Level 10

104,701 points

Jan 21, 2021 8:18 PM in response to Juanitac503

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

Reply

My account is saying it’s disabled

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple ID.

Learn more Sign up