Netflix

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Level 1

4 points

Netflix

I can’t login to Netflix, the application doesn’t working for a reason. You can click on it, open the screen then suddenly disappears.

Apple TV 4K, tvOS 13

Posted on Jan 21, 2021 10:38 PM

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Answer 1

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Elyyia

Level 1

53 points

Jan 22, 2021 7:29 AM in response to miyilmaz

We had the same problem, we tried restarting the Apple TV, deleting and reinstalling Netflix and none of them worked. However we found out we had a Apple TV software update and haven’t updated in a while. Once we updated the Apple TV itself the Netflix app worked again. Hope that helps.

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Answer 2

Jan 21, 2021 10:49 PM in response to miyilmaz

Reboot your Apple TV, and try again.

Failing that... Remove and re-download the Netflix app, and try again.

Failing that, reboot your network router, and try again.

Failing that... Check with Netflix support.

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