iPhone 11xs won’t restore

I’ve tried to restore my iPhone 11 access and every time I get to a certain point about 1/3 of the way in it kicks back a error code 14. Is there a way for Apple on their end to see what the actual error code means.? I have about 300 things that didn’t load to my cloud , like pictures of my kids that I have no other access to and I don’t want necessarily restore it if I can save it.

iPhone XS, iOS 14

Posted on Jan 22, 2021 7:54 AM

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1 reply

Jan 22, 2021 9:59 AM in response to MandyM11

MandyM11 wrote:

I’ve tried to restore my iPhone 11 access and every time I get to a certain point about 1/3 of the way in it kicks back a error code 14. Is there a way for Apple on their end to see what the actual error code means.? I have about 300 things that didn’t load to my cloud , like pictures of my kids that I have no other access to and I don’t want necessarily restore it if I can save it.

Follow all steps here iOS update and restore errors - Apple Support

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iPhone 11xs won’t restore

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