iPhone 8+ Haptic home button breaks after update to 14.3

I updated to iOS 14.3 last night and my haptic home button has stopped working since the update. What could be the possible root cause?

iPhone 8 Plus

Posted on Jan 22, 2021 7:23 PM

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2 replies

Jan 25, 2021 9:45 AM in response to Sami_Z

Good Evening Sami_Z,


We see that you're having a problem with your iPhone 8 Home button, and we'd be glad to see how we can help with this.


Are you seeing that pressing the Home button is rendered useless at this point, or what occurs?

Do the haptic settings not apply anymore with the Home button? If so, does the Home button still work to close apps, and wake up the screen?

Are you experiencing an issue with Touch ID with the Home button?


Answering these questions will help us to have a better understanding of what is occurring with the Home button.


If you do see that the Home button isn't responding to the action of pressing the button, we'd recommend checking out the following resource for direction on how to work towards correcting that:


If a button or switch isn't working on your iPhone or iPad


If the Home button is working, but you're seeing that this is isolated to Touch ID not working, the following resource would be what we'd recommend taking a look at:


If Touch ID isn't working on your iPhone or iPad


We look forward to hearing back from you.


Have a great night!

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iPhone 8+ Haptic home button breaks after update to 14.3

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