Cannot pay for an iCloud upgrade

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Level 1

7 points

Cannot pay for an iCloud upgrade

Hi there,

I recently got the message that my iCloud storage is full and wanted to upgrade it to 200GB.

When it wants me to pay it asks me for an authentication. The moment it contacts the card issuer it goes to an internal error. I have tried it now for weeks but it won‘t change.

I am paying with the card problem free all the time otherwise, also through ApplePay.

So - is there any other format to pay for it? Perhaps another link or website?

Thanks a lot for your help!

iPhone 8, iOS 13

Posted on Jan 23, 2021 1:51 AM

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Answer 1

Hattor

Level 1

4 points

Feb 18, 2021 7:11 AM in response to PopsicleBike

Today I was able to upgrade my icloud storage from 50gt to 200gt. Took me about a month of trying to do this. On the authenticate page i pressed continue button for about 5sec before releasing the button and then it worked. Don't know if that really made any difference, just thought i'd add it here :)

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