Problem with galaxy watch 3 on ios.

Greetings. I just switched to Iphone but I have Galaxy Watch 3. I paired it with the phone but the porblem is that after I close Galaxy wearable app from recent apps and the watch stops receiving notifications. It works only when the app is running in background. After closing and reopening it starts searching the watch again and reconnects. Is there a way to left galaxy wearable app running in background or any other way of resolving this issue. Thanks in advance.

Posted on Jan 23, 2021 3:08 AM

Reply
1 reply

Jan 25, 2021 11:28 AM in response to spas64

Hi spas64,


Welcome to Apple Support Communities, and congratulations on your new iPhone. Rest assured, we're glad to help!


First, it's important to note that iOS features robust advanced automatic memory management features. It's recommended that you do not force close apps on your device, unless an app is totally unresponsive, or not working as expected. Force closing apps that are working as expected may have unintended consequences, as it may prevent them from exiting and saving their data properly. Force closing should only be used as a last resort when facing an issue.


Here's a guide with more information:


How to force an app to close on your iPhone, iPad, or iPod touch


Does your Galaxy Watch continue working as expected if you simply exit the app, and do not force close it? Is your new iPhone otherwise working as expected? What's the version of iOS installed? This can be found under Settings > General > About.


If we determine that your iPhone is working without issue, there's a possibility we may have to refer to the developer and manufacturer of your Watch and its app.


Have a great day!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Problem with galaxy watch 3 on ios.

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.