Software update iPad

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Level 1

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My Chase bank app notified me I’ll need iOS 13 or greater but my iPad has only automatically updated to 12.5. How do I get to version 13?

iPad Air, iOS 12

Posted on Jan 23, 2021 11:01 AM

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Answer 1

Top-ranking reply

Level 10

81,284 points

Use a Web browser, instead of the app, to access your bank’s Website.

Try a different, third party Web browser, from the iOS App Store, other than iOS Safari to access your bank’s Website.

Sometimes, using another third party iOS Web browser solves this issue.

Best of Luck to You!

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Answer 2

Level 1

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How do I get iOS 13?

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Answer 3

Level 10

732,473 points

You get a newer unit. One running 12.5 or 12.5.1 isn't capable of 13 or above; for an iPad Air, it's a first generation model.

(190849)

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Answer 4

Level 1

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I don’t see a response

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Answer 5

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You have gotten one now. If you have stayed on the message thread screen, refresh it.

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